Returns & Warranty

Returns

Returns Within 10 Days of Original Purchase

  1. Bring your product back to Deneweth’s
  2. Recieve a full refund*

Returns Purchased More Than 10 Days Ago or Returning A Planted, Damaged, or Non-Saleable Plant

  1. Bring your product back to Deneweth’s
  2. You will receive store credit for your item or a replacement if you prefer. If the same plant is no longer in stock, a store credit will be issued. This credit does not expire, and can be used anywhere in Deneweth’s.**

*Receipt needed, or if purchased with a Deneweth’s Preferred Customer Card, we can look up your purchase history for the item. Your plant/product must be in the same condition as when it was purchased. This means that you cannot receive a refund for plants that have been planted, are not in their original container, or have not been brought back in their entirety.

**Receipt needed, or if purchased with a Deneweth’s Preferred Customer Card, we can look up your purchase history for the item.

Warranty

One year Coverage

  • All Trees and Shrubs with reciept*

*Excludes Roses, Azaleas, Rhododendrons, and Butterfly Bushes

Coverage to End of Season (Oct 31st)

  • All Annuals, Perennials, Roses, Azaleas, Rhododendrons, and Butterfly Bushes*

*Warranties do not cover acts of God, frost or drought (intense weather). We reserve the right to void any/all warranty coverage due to lack of watering, neglect or providing false customer information. This means...

  • Neglect and weather are not covered by our warranty. This includes excessive rain, late frost, improper watering, neglect, and animals who may find your new plants just as appealing as you do.
  • Replacement plants are not warranted
  • Warranties begin on the original date of purchase
  • Sale items are warranted for the sale price only

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